Effective Date: August 26, 2025
At TeachEasyAI, we strive to provide high‑quality, AI‑powered training packages designed to support educators and professionals. Please review our Cancellation & Refund Policy carefully before making a purchase.
1. Purchases Are Final
All sales of training packages are considered final once completed.
2. Refund Eligibility
Refunds may only be granted under the following circumstances:
- Non‑accessed package: If you purchase a training package but have not accessed or started it, you may request a refund within 7 days of purchase.
- Duplicate purchase: If you accidentally purchase the same training package more than once.
- Technical issues: If you experience a verified technical issue that prevents you from accessing your purchased training package, and our support team cannot resolve it.
3. Non‑Refundable Situations
Refunds will not be granted in the following cases:
- Once a training package has been accessed or started.
- Dissatisfaction with content after use (our course descriptions are available prior to purchase).
- Failure to complete the training within the available timeframe.
4. Cancellation
Since TeachEasyAI does not offer subscriptions, cancellations apply only to purchases that have not been accessed. After access begins, cancellations are not possible.
5. How to Request a Refund
To request a refund, email [email protected] with:
- Your full name
- Order confirmation number
- Reason for refund request
Refund requests will be reviewed within 5 business days.
6. Refund Processing
Approved refunds will be issued to the original payment method. Refunds may take 5–10 business days to appear depending on your bank or payment provider.
7. Policy Updates
TeachEasyAI reserves the right to update or modify this Cancellation & Refund Policy at any time. The Effective Date above reflects the latest version.